Customer Service Representative - State Farm Agent Team Member (Bilingual Mandarin)
Full Time in Diamond Bar, CA
- Excellent communication skills - written, verbal and listening
- Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
- Detail oriented
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
- Bilingual - Cantonese preferred
- Bilingual - Mandarin required
- Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
about our agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Diamond Bar.
- Additional languages spoken: Spanish, Cantonese, Korean, Mandarin, and Vietnamese
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
as an agent team member, you will receive...
- Salary plus commission/bonus
- Profit sharing
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
apply now and let us put you on the path to success.
Join a community of good neighbors
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none