State Farm® Insurance Agent Vicky Chen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sharon Hsu
January 16, 2026
"During the past 10 years, they have been really helpful with my car insurance. Especially Rita. She’s super patient and professional. She always tries her best to help us find the best solution and explains things very clearly. We are incredibly grateful for all her help!"
"Thank you for taking the time to share your experience with us. It truly means a lot that you’ve trusted us with your car insurance for over 10 years. Rita is an invaluable member of our team, and we’re so glad her patience, professionalism, and clear explanations have made a positive difference for you. We sincerely appreciate your support and look forward to continuing to serve you."
Wei Lu
January 13, 2026
""This is a wonderful company with excellent service. The staff are very warm and attentive. I really like it and have recommended it to my close friends. I especially recommend Ina."
"Thank you so much for the 5-stars, Wei! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Seline Zhao
January 11, 2026
"It’s been a long time since we have purchased a new vehicle, and we do not know the process at all. Rita C. Chen from the State Farm Vicky Chen office did an outstanding job assisting with the insurance process for a new car. She handled everything quickly and efficiently, preventing any potential problems. Her professionalism and dedication really stood out."
"Hi, Seline, Thank you so much for your kind words! We're thrilled to hear that Rita C. Chen provided you with excellent service and made the insurance process smooth and hassle-free. We appreciate your trust and look forward to assisting you with any future needs. Safe driving!"
Lina Huo
January 11, 2026
"Rita C Chen, the insurance agent at my State Farm Vicky Chen office, helped me complete the insurance procedures for my new car as quickly as possible, preventing any potential issues. I am deeply grateful for their professional, dedicated, and responsible attitude!"
"Hi, Lina, Thank you for your kind feedback! We’re glad Rita C. Chen could assist you promptly and professionally with your new car insurance. Your appreciation means a lot to us!"
Hwa Suk Paik
January 9, 2026
"I reviewed my policy for home/auto insurance for 2026. Ina explained all options and was very patience. Ina was great help."
"Thank you so much for the kind review! We’re really happy to hear that Ina could walk you through your home and auto insurance options for 2026 and make the process easy and clear. She truly enjoys helping our clients, and your feedback means a lot to our team. If you ever have questions or need anything in the future, please don’t hesitate to reach out—we’re always here to help!"
M. Allen Coson, Ph.D.
January 7, 2026
"Rita Chen and Vicky Chen are the best when it comes to both home and auto insurance. I enjoy speaking to both of them for any of my concerns, especially their advice as they are season veterans. I trust them to take care of my home and my car, and would not go to anybody else but them. Thank you for making my family safe for so many years!!!"
"Thank you so much, Allen, for your kind words and continued trust. It truly means a lot to us that you feel comfortable reaching out to Rita and Vicky whenever you have questions or concerns. We’re grateful for the opportunity to help protect your home and auto over the years, and even more grateful to be able to support your family’s safety and peace of mind. Thank you again for your trust—we truly appreciate you! Vicky "
Lee
December 11, 2025
"I have my car insurance with state farm through Rita, she always has low rates and attentive customer service. Would definitely recommend. She is easily contacted via phone or email, and they always respond in a timely manner."
"Lee, thank you for the stellar review and for being a member of our State Farm family since 2012! We're thrilled to hear that you've experienced consistent attentive customer service throughout the years. Our team takes pride in being easily accessible via phone or email, and it warms our hearts to know that we've been prompt in our responses. Recommending us means the world, and we're here to continue providing top-notch service whenever you need us on the road ahead! Safe travels! - Vicky "
jialin Zhang
December 6, 2025
"I just finished reviewing my policy for next year with State Farm,. Vicky is incredibly knowledgeable, patient, and thorough—she walked me through every detail, answered all my questions, and made sure I understood all my options."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Johnny Chou
October 9, 2025
"I’d like to sincerely thank insurance agent Rita for helping me apply for my car insurance. Whenever I encountered any problems, she responded promptly and helped me resolve them."
"Hi Johnny, thank you so much for your kind words! We’re delighted to hear that Rita was able to assist you promptly and make your car insurance application smooth and hassle-free. Your satisfaction means a lot to us. We truly appreciate your trust and support! Vicky "
L Yeung
September 27, 2025
"Rita is a very professional and caring agent. She took the time to go over all of our State Farm insurance policies, including home, auto, and life. She truly cares about helping us save money while making sure we have the right protection in case of an accident. We really appreciate her support. Thank you, Rita!"
"Thank you so much for your kind words! We're thrilled to hear that Rita provided you with professional and caring service, taking the time to review all your State Farm policies and ensuring you have the right protection while saving money. We truly appreciate your trust and support. We'll be sure to pass along your thanks to Rita! Vicky Chen "
7426
September 18, 2025
"Vicky Chen and Rita are extremely helpful assisting my home, accident and auto insurance coverage needs. Immediate response with great care and being problem solving are my main reason insuring with State Farm insurance. I have received multiple discounts and referral bonuses due to Rita's assistance and diligent care , it's a comfortable experience and feel safe to have them around."
" Thank you, neighbor, for the fantastic 5-star review. Our local State Farm team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you with your insurance needs and that you were able to work with our fantastic team member, Rita. Our team aims to answer your questions promptly and have quick response times. We want to be there for you when you need us most and help you choose coverage that fits your needs and budget. We look forward to assisting you in the future. Vicky Chen "
Elicia Kuo
September 18, 2025
"Rita has been an excellent insurance agent, always attentive and quick to respond whenever I have questions. She takes the time to explain my options clearly and gives thoughtful advice that helps me make the right decisions. I truly appreciate her professionalism, patience, and the genuine care she shows for her clients. I would highly recommend her to anyone looking for reliable vehicle and life insurance guidance."
"Elicia, we thank you for your trust and recommending Vicky Chen State Farm to others for their Auto, Home/Life Insurance needs! "
Ed Lee
September 13, 2025
"Rita from Vicky's office is absolutely wonderful to work with! She takes the time to really understand my needs and makes the whole insurance process simple and stress-free. I always feel like she’s looking out for me and my family, and that peace of mind is priceless. She’s not only professional and knowledgeable, but also kind, patient, and incredibly responsive whenever I reach out. It truly feels like she cares as much about protecting what’s important to me as I do. I highly recommend Rita to my friends and to anyone who wants someone they can genuinely trust."
"Hi, Ed, Thank you so much for your kind words! Rita at Vicky's office truly goes above and beyond to understand your needs and make the insurance process smooth and stress-free. We're delighted to hear that you feel well cared for and confident knowing she’s looking out for you and your family. Her professionalism, knowledge, and genuine kindness shine through in every interaction. We appreciate your high recommendation and are grateful to have you as a client! From Vicky"
X Duan
September 10, 2025
"This is a wonderful company with excellent service. The staff are very warm and attentive. I really like it and have recommended it to my close friends. I especially recommend Everly — whenever I have any questions, whether by phone or text, she always provides the most thoughtful answers right away. Truly grateful!"
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our team, especially Everly. Providing attentive and thoughtful service is our top priority, and your feedback means a lot to us. We truly appreciate your trust and referrals. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing us for your motorcycle insurance needs! Vicky "
Gloria Varela
September 4, 2025
"Answered all of our questions. Really nice and very professional."
"Thank you so much, Gloria, for your kind words! We're glad we could answer all your questions and provide a positive experience. Please don't hesitate to reach out if you need any further assistance! Vicky "
Royal C.
September 3, 2025
"I've been with Vicky, Rita, and her team at State Farm for over a decade and couldn't be happier with the service. They're always responsive, knowledgeable, and genuinely cares about theirclients. Whether it's answering questions, adjusting coverage, or handling claims, they make everything smooth and stress-free. Highly recommend them and their team!"
"Hi, Royal , Thank you so much for your wonderful review and for trusting Vicky, Rita, and our team at State Farm for over a decade! We're delighted to hear that our responsiveness, knowledge, and care have made your experience smooth and stress-free. Your recommendation means a lot to us, and we're always here to support you with any of your insurance needs! Vicky "
Laura Navidad
August 30, 2025
"Incredible service! I really like this company and I highly recommend it. Especially thanks to the agent Everly who was very kind and provided all the information I needed.""
"Hi, Laura , Thank you so much for your wonderful review! We're thrilled to hear you had an incredible experience with our company. We'll be sure to pass along your kind words to Everly—she'll be delighted to know she made a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future! have a great long weekend! Vicky "
Connie Lee
August 13, 2025
"I recently contacted State Farm to reassess my homeowners insurance policy, and the experience was excellent. The agent, Ms. Rita, took the time to review my current coverage in detail and helped identify areas where I was either underinsured or paying for things I didn’t really need. Rita was knowledgeable, transparent, and never pushy. I appreciated how clearly everything was explained — it made the process much less stressful. I walked away feeling more confident that my home is properly covered. Highly recommend if you're looking to update or optimize your policy."
"Thank you so much for your kind words, Connie! We're thrilled to hear that Ms. Rita provided you with a thorough and transparent review of your homeowners insurance policy. Our goal is always to make the process as clear and stress-free as possible, so it's wonderful to know you felt confident and well-informed. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs! Vicky Chen "
Noah Well
August 13, 2025
"I recently worked with State Farm to set up a new car insurance policy, and the customer service was excellent. The representative, Ms. Rita was knowledgeable, patient, and made the process incredibly easy. She walked me through different coverage options, answered all my questions clearly, and helped me find a policy that fit my budget. The quote was competitive, and I appreciated how transparent everything was. Overall, it was a smooth and stress-free experience — I’d definitely recommend State Farm if you’re insuring a new vehicle."
"Thank you, Noah, for your wonderful review! We're delighted to hear that Ms. Rita provided you with knowledgeable and patient service while helping you find the right car insurance policy. Making the process easy and transparent is very important to us, and we're glad it made your experience smooth and stress-free. We appreciate your recommendation and look forward to supporting your insurance needs in the future! Vicky "
Shawn T
August 7, 2025
"Rita and her team consistently provide excellent customer services through out the years I am with them. I have auto insurances with them for about 25 years. Rita always takes time to explain every detail information regarding the policies. Thank you for your dedication."
"Hi, Shawn, Thank you so much for your kind words and for trusting Rita and our team with your auto insurance needs for the past 25 years. We truly appreciate your loyalty and are delighted to hear that Rita’s dedication and thorough explanations have made a positive impact. We look forward to continuing to serve you with the same level of care and commitment in the years to come! Vicky "
Mia Mu
August 7, 2025
"I’ve been working with Ina and her team for all my insurance needs, and I couldn’t be happier. Everyone on the team is incredibly friendly and helpful. Ina is amazing!She is always professional, responsive, and patient. She takes the time to go over every detail with me whenever it’s time to renew a policy, and she consistently looks for discounts or better coverage options. I truly appreciate her dedication and support. Highly recommend this team if you’re looking for reliable and thoughtful insurance support!"
"Hi, Mia, Thank you so much for your wonderful review! We’re thrilled to hear that Ina and the team have been able to provide you with friendly, professional, and attentive service. Ina takes great pride in ensuring every detail is clear and finding the best options for our clients, so your kind words mean a lot to us. We truly appreciate your recommendation and look forward to continuing to support you with all your insurance needs! Vicky Chen "
Mandy T
August 7, 2025
"We have been with state farm for more than 20 years for our auto and umbrella insurances. Rita has always been so helpful providing us with the best insurance options and notifying us whenever there are promotions to help us save money. Rita and her team always respond to our requests promptly and efficiently, saving us a lot of time and troubles. I would love to recommend them to anyone who is looking for a good insurance company."
"Hi, Mandy , Hi, Mandy , Hi , Mandy , Thank you for being a valued client for over 20 years! We’re delighted to hear that Rita and our team have consistently provided you with helpful guidance, timely responses, and the best insurance options to meet your needs. Your recommendation means a great deal to us, and we look forward to continuing to serve you with the same dedication and care in the years ahead! Vicky "
Chi Yan
August 7, 2025
"I just purchased a term life insurance with Ina Wong at State Farm, Ina is very friendly and patient, she took the time to explain every detail of my life insurance policy in a way that was easy to understand. Her professionalism and genuine care gave me confidence in my decision. I highly recommend Ina for her exceptional and dedication."
"Hi, Chi, Thank you so much for your kind words and for choosing Ina Wong for your term life insurance needs. We’re glad to hear that Ina’s friendly and patient approach helped you feel confident and well-informed about your policy. Your recommendation means a lot to us, and we’re here to support you every step of the way! Vicky "
yi liu
August 7, 2025
"工作人员细心周到,总是能及时回复我关于保险的各种问题。如果留言,也会尽快回复。工作人员够专业,可以替我出谋划策,找到最经济实惠的份保险方案。"
"Hi , Yi, 非常感谢您的支持和肯定!我们很高兴能为您提供细心周到的服务,并及时解答您的各种保险问题。您的满意是我们最大的动力,今后我们也会继续努力,为您寻找最经济实惠、最合适的保险方案。感谢您的信任与支持! Vicky"
juliana wang
August 4, 2025
"Vicky has been our agent for over 10 years and has always been very courteous and diligent with her responses to our inquiries. I am very satisfied with the level of service she has provided over the years."
"Hi, Juliana, Thank you so much for your kind words and continued trust over the past 10 years! It’s been a pleasure assisting you, and I’m delighted to hear that you’re satisfied with the service I’ve provided. Please don’t hesitate to reach out if you ever need anything in the future! Vicky "