Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TONY CHEN

TONY CHEN

May 2, 2024

5  out of  5 rating by TONY CHEN
"Vicky and her team provides me and my family with first rated service. They are there for us when we need and provide us with the important info about the insurance products such as auto home bank health and life. I really appreciate their professionalism and expertise. Highly recommended!"
Profile photo of Ryan Chen

Ryan Chen

May 1, 2024

5  out of  5 rating by Ryan Chen
"Vicky’s agency is definitely one of the best. They always make good suggestions on how to get better rate on my house insurance (ex. Install the alarm system, bundle with auto insurance). Even with the rate increase this year, they also provided a very detailed comparison and explanation of why the rate goes up, which is very reassuring."
Profile photo of Derek La

Derek La

April 30, 2024

5  out of  5 rating by Derek La
"Easy person to work with and was and to answer all our insurance questions. Great service!"
Profile photo of Nicky La

Nicky La

April 27, 2024

5  out of  5 rating by Nicky La
"Agent was extremely helpful in getting me the best rate possible for my new car insurance and was professional and friendly. Any and all questions were answered with good explanations on effects on insurance rate and I feel very comfortable reaching out for any further help. I highly recommend Vicky's service if you want quality and fairly priced insurance. I haven't had any issues using her service for over the past year."
Profile photo of Ariel Lee

Ariel Lee

April 26, 2024

5  out of  5 rating by Ariel Lee
"I’ve purchased auto insurance from Vicky several years, their service is always fast and professional. Especially Rita, she always listens to my concerns and tries to get better solutions for me, it’s a pleasant experience to work with this agency and I will keep doing it."
Profile photo of Katie Zhan

Katie Zhan

April 10, 2024

5  out of  5 rating by Katie Zhan
"We have been long time State Farm customers for auto, home, bank and life insurance. Vicky and Rita and the team are very professional and trustworthy. They are always there when needed. Keep up the good work Vicky!"
Profile photo of ranee li

ranee li

April 10, 2024

5  out of  5 rating by ranee li
"Vicky and her team are very helpful and professional. They periodically review our policies to make sure we are sufficiently insured so we can have the peace of mind. Highly recommend her team!"
Profile photo of Lisa Liu

Lisa Liu

April 3, 2024

5  out of  5 rating by Lisa Liu
"Vicky has the most professional skills and patience on help our family getting the best deals for our car insurance and home insurance, providing details information on setting up the monthly recurring payment that makes so convenient for us, we will definitely give Vicky a dumps up on the service at State Farm!"
Profile photo of Tara Peng

Tara Peng

March 30, 2024

5  out of  5 rating by Tara Peng
"We have been their customers for many years and the staffs are always very helpful & professional. This is a great agency of Statefarm!!"
Profile photo of Douglas Mercado

Douglas Mercado

March 29, 2024

5  out of  5 rating by Douglas Mercado
"Vicky and her team always ensure that I save as much as possible on my insurance while getting the right amount of coverage. Everyone is consistently helpful and I can always count on prompt and effective service."
Profile photo of Daren Peng

Daren Peng

March 29, 2024

5  out of  5 rating by Daren Peng
"All the staff members at this agency are consistently very helpful, knowledgeable, professional, friendly and ready to assist whenever needs arise. This agency is my go to place for all my home, auto & personal liability insurance policies. Strongly recommended!"
Profile photo of Estefani L

Estefani L

March 22, 2024

5  out of  5 rating by Estefani L
"I've been working with State Farm, Rita for many years. She is very friendly, professional and responsive!"
Profile photo of Daniel Y Bien

Daniel Y Bien

March 17, 2024

5  out of  5 rating by Daniel Y Bien
"I got to say that working along side with Vicky and Rita has been most information and even though the premium increases due to outside factors, they were diligent to find different ways to help save money. Thank you guys!"
Profile photo of patty chen

patty chen

March 9, 2024

5  out of  5 rating by patty chen
"My whole family have been with State Farm for over few decades, which includes auto ,renter , home insurance . Rita is extremely knowledgeable with providing her services . she recently helped me earn $300 bonus by providing me with instruction on setting up monthly auto pay on my car insurance with US Bank , now thats what i call an extraordinary customer service . I am very greatful for her services also wish Vicky and her team continue to do what they do best !"
Profile photo of annie lin

annie lin

March 7, 2024

5  out of  5 rating by annie lin
"Recently I moved to south CA and need to update my auto-insurance here. Rita / Vicky team was very helpful for setting up my new insurance account. Rita always responds to my various questions timely either at their office or on the phone. Based on her knowledge and experience she would friendly share current insurance market information with me. So I could select the available options easily. It really saved me a lot of time and money. Their professional service is truly one of the best in the local area. I would definitely recommend it to those who need the new insurance agent's support."
Profile photo of Kai Chung Wu

Kai Chung Wu

March 4, 2024

5  out of  5 rating by Kai Chung Wu
"Vicky and Rita are very responsive and always on top of the inquiries. Even after the initial agreement signed, they are still always available when you needs them. I am very happy to have them as my agents for both the personal and business properties. Two thumbs up!"
Profile photo of Natalie J

Natalie J

March 4, 2024

5  out of  5 rating by Natalie J
"I have been doing my auto and rent insurance with Vicky for over ten years. She is very professional, and her team is super helpful. She and Rita helped me calculate my new rates when circumstances changed, compared different options, and provided helpful suggestions based on my situation. They are friendly, and I can tell they care about their clients. I highly recommend this place if you struggle to find a decent auto insurance agent."
Profile photo of lisa rue

lisa rue

March 4, 2024

5  out of  5 rating by lisa rue
"Vicky is so fabulous! She always has people on call, we are able to get help immediately, not to mention being extremely knowledgeable and kind. I'm so grateful Vicky prioritizes efficiency as much as I do, and I will be glad to work with her again in the future."
Profile photo of FIONA Z.

FIONA Z.

March 2, 2024

5  out of  5 rating by FIONA Z.
"Vicky is a very responsible and professional insurance agent. She has provided services to my family for several years. I consult her about insurance coverage policies, claims or insurance-related issues every year(renewal time, lol), she always very patient and can provide very helpful solutions. Highly recommend her!!!"
Profile photo of Michael Lin

Michael Lin

February 28, 2024

5  out of  5 rating by Michael Lin
"Rita (manager) has offered great assistance to my new Auto. Insurance policy. She was so patient to explain the options and details of each coverage such as bodily injury, property damage, medical payment, comprehensive, collision, road service, car rental, and ... etc. This office also introduced US bank credit card application and driver mature program. Their friendly services are really great. So I would highly recommend this agent office for getting State Farm Insurance."
Profile photo of Jun Shao

Jun Shao

February 26, 2024

5  out of  5 rating by Jun Shao
"I like the service provided. They are not only very patient but also extremely thoughtful on helping and supporting customers. Such as always recommending us on how to get combined saving and setup autopay etc. thanks a lot for everything."
Profile photo of Charles Lin

Charles Lin

February 23, 2024

5  out of  5 rating by Charles Lin
"Vicky's team gave me very detailed information about each item on my house insurance. They provided me with different options to save my cost but maintained the necessities."
Profile photo of Claire S

Claire S

February 21, 2024

5  out of  5 rating by Claire S
"We have been with State Farm for many years. Vicky and her team are very attentive to take care of the insurance needs for my family. Ina is especially reliable, friendly and professional. She is always on top and efficient to assist me for any concerns, provides customized & practical suggestions regarding our auto and home insurance policies and offers good pricing. Thanks for providing me with the peace of mind, Vicky and Ina. I'm really grateful for their services."
Profile photo of Pei leng

Pei leng

February 15, 2024

5  out of  5 rating by Pei leng
"Excellent service , never has an issue."
Profile photo of L. Yang

L. Yang

February 12, 2024

5  out of  5 rating by L. Yang
"I have been working with Vicky Chen's team for two years. I must say, their service exceeded my expectations. Rita took the time to understand my needs and provided tailored solutions that fit perfectly. There were no hidden fees or surprises. Rita always straightforwardly explains the different coverage options and recommends the best. I highly recommend the team to anyone seeking reliable and trustworthy insurance coverage."