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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eric Lj

January 11, 2023

5  out of  5 rating by Eric Lj
"Very good service and very patient to talking with you. Vicky and her team are really professional to help you to solve the problem. And Rita is in charging my case. She is experienced in insurance and very nice person, and she always provide good suggestions based on my case and good customer service every time. Very good agency. Definitely recommend. A+++++"

Jeffrey Pang

December 23, 2022

5  out of  5 rating by Jeffrey Pang
"I have been a working with Vicky and Rita for over 2 years! Vicky and her team are really professional. Rita is my account manager. She is experienced in insurance industry and always responsive. Unlike other insurance agency who only cares about sales. Vicky and her team always provide great suggestions based on my situation and excellent customer service after sales. I will definitely recommend my friends and family to this agency for their insurance needs."


December 22, 2022

5  out of  5 rating by 萬宗瑜
"Vicky did the perfect service and explained everything we had a question. Very helpful!"

7426 (‪586 586‬)

December 21, 2022

5  out of  5 rating by 7426 (‪586 586‬)
"Vicky Chen and Rita are extremely helpful assisting my home and auto insurance coverage needs. Immediate response and being problem solving are my main reason insuring with State Farm insurance. I have received multiple discounts and referral bonuses due to Rita's assistance and diligent care , it's a comfortable experience and feel safe to have them around."

w doria

December 21, 2022

5  out of  5 rating by w doria
"state farm Vicky Y Chen Ins Agcy Inc is by far the best insurance company we have ever been withLove the service and pricing and My agent, Rita chen, is the BEST! She's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. This is one reason I remain a loyal state farm customer. Good Rates on my insurance needs, too!"

Connie Duong

December 20, 2022

5  out of  5 rating by Connie Duong
"We have been working with Rita for years. Great service. Offers competitive rates on a wide range of insurance products. We go to Rita for all of our insurance needs and questions. She makes the whole process seamlessly."

Lawrence Gao

December 10, 2022

5  out of  5 rating by Lawrence Gao
"Very professional and pays close attention the to small details. Would definitely recommend!"

R Liu

December 3, 2022

5  out of  5 rating by R Liu
"Rita is the most helpful insurance agent we have ever dealt with. She actively look for the best rates and coverage annually and is always looking out for the customers. She is definitely a person who truly care for the customers. Very happy with her service!"

Caroline Hung

December 3, 2022

5  out of  5 rating by Caroline Hung
"Our family has been with Vicky's team for 17 years since we moved to SoCal. Vicky and their is very responsive and knowledgeable. They will take time to listen to my inquiry. When they understands whole situation, they will provide professional advises of what is best solutions and detailed instructions when it comes to file claims."


December 2, 2022

5  out of  5 rating by Tiffany
"I hate calling insurance companies because it always took me so much time but today I called this company and the lady helped me go through all the process so smoothly. I am very impressed and I think I will be their customer for a long time. You made my day Rita!"


December 2, 2022

5  out of  5 rating by MEXPLORE INC
"I have to say "Rita, good job!" She saved me a lot of time today to help me with creating new account for my Ford truck. My parents have been used state farm insurance forever so I know it is a reliable company. I just called this company and Rita answered my phone and helped me to create new account in 15 minutes! What a great company to work with! Highly appreciated."

simon Huang

October 26, 2022

5  out of  5 rating by simon Huang
"vicky & Rita They really appreciate you helping me with my insurance. So they seriously help thanks! !"

Peter Chao

October 12, 2022

5  out of  5 rating by Peter Chao
"This was my first time with State Farm insurance. I switched my home/auto/umbrella/rental policies from another independent brokerage because they couldn't insure my high-valued home near Chino State Park areas. The office manager Ina took care of the process seamlessly with great communication and updates.i highly recommend this agency to you."

William Laarakkers

August 28, 2022

5  out of  5 rating by William Laarakkers
"Great agent! She set up my auto insurance for me and it went very smoothly. She was able to answer all my questions and did a great job organising it all for me. Thank you for the awesome service!"

Lokting Leung

July 29, 2022

5  out of  5 rating by Lokting Leung
"Rita replies to messages in a timely manner and is always patient and friendly. At the same time, they will recommend a more favorable insurance portfolio according to our needs. I have been buying my car insurance and house insurance here. When my car had an accident, they helped me deal with it professionally."

David Tsang

July 21, 2022

5  out of  5 rating by David Tsang
"Vicky and her team have been helping my family and my boba shop for few years. Special thanks to my insurance agent Rita, who is very thoughtful and professional. Always look for the best policy and the best deal according my needs. Highly recommend this agency! 10x thumbs up!!!!!!"


July 14, 2022

5  out of  5 rating by Gigi
"I am very satisfied with Vicky Chen State Fram’s service. Special thanks to my insurance agent Rita, who is very thoughtful and professional. She always find the best policy with the best deal according to my needs, from car to renters insurance. Highly recommend this agency!"

Tian Henry

June 29, 2022

5  out of  5 rating by Tian Henry
"We have been with State Farm for many years. Simon is literally one of the best insurance agent I have ever met. He is always so helpful and respond on every request promptly. Many thanks for his professional suggestions, service and solutions! This office is highly recommended!"

eddie lee

June 21, 2022

5  out of  5 rating by eddie lee
"I've been a customer of State Farm through Vicky Chen's agency for over 10 years, they have always been kind to their customers, recently Rita Chen helped me open a bank account at State Farm, it was really convenient, every time I asked about my insurance, she always very patiently explained the insurance knowledge to me, which has benefited me a lot. I highly recommend this agency!"

Di Bao

June 16, 2022

5  out of  5 rating by Di Bao
"Simon Tan is an expert agent to help customer resolve problems. Having professionals knowledge and skills to help customer concerns. Big appreciation to Simon for all the helps."

Annie Zhang

June 14, 2022

5  out of  5 rating by Annie Zhang
"Love the service provided by Vicky's office. They're professional and humbly nice. Vicky and Ina have been helping me with policy selections. They’re very experienced and efficient. They always give the best suggestions and help us find the best deal to save our money. Highly recommend! Thank you for making my life much more convenient."

David Y

June 14, 2022

5  out of  5 rating by David Y
"I have several policies with Vicky's office for a couple of years now, and they’ve been providing excellent service. Ina is a professional and patient agent who’s very helpful. She always follows up with us to make sure we get the most-suited policies and care about our actual needs. If you ever need assistance finding insurance, you should definitely go to Vicky!"

Kelly Ye

June 13, 2022

5  out of  5 rating by Kelly Ye
"HIGHLY RECOMMEND!! Vicky Chen has been our State Farm insurance agent for years. We're highly satisfied with their service. Every time when we visit the office or contact them via phone, we are always treated with professional service and polite attitude. They truly care about the customer's benefits and are willing to work hard to help you out. For example, Ina informed us a great deal that State Farm had with U.S. Bank, which helped us save lot!"

Alice M

June 9, 2022

5  out of  5 rating by Alice M
"We have been with State Farm through Vicky Chen’s Agency for many years. We are very happy with their service. Every time when we contact Vicky Chen’s office for any insurance needs, we are treated with professionalism and prompt service. Especially the office manger Rita, always polite, pleasant and personable. I highly recommend this agency. If you have any insurance needs, feel confident to contact Rita at Vicky Chen’s agency."

C.J. Wu

June 2, 2022

5  out of  5 rating by C.J. Wu
"Vicky Chen's State Farm office has been my preferred insurance agent for years. Vicky, Daniel, and Rita has always been incredibly helpful to assist me with any inquiries. They're wonderful and patient with any questions or concerns that you may have and Rita has been quick to assist me with anything that I needed. Thank you!"