State Farm® Insurance Agent Vicky Chen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Xiong
April 1, 2026
"非常感谢INA完美的服务,INA 很有耐心,很专业。经过对话,我学到了好多保险知识。对自己的保单也进一步的理解。五星好评。"
"Thank you for the fantastic review, David! We are always here to help with your insurance needs here in Chino Hills . "
Katherine Chen
March 30, 2026
"my home and auto insurances both are with Ina, she is very nice, and keep helping me to look for the discounts and promotions, I like her~"
"Katherine, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Vicky Chen’s Team here in our Chino Hills office. "
Tony Stark
March 30, 2026
"I have been using their services for over 10 years and have never considered switching to another company, especially given my experiences with others. Rita (and Ina) have been incredibly helpful over the years and always respond quickly to my questions and claims. Last year my car was vandalized and I had difficulty communicating with the body shop. They stepped in, handled everything professionally, and followed through until it was resolved. I’m truly grateful to them. Highly recommended!"
"Tony, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Vicky Chen’s Team is just a call or email away!"
Melody yu
March 27, 2026
"Today one of the agent Rita Chen have called to review all of my insurance policy. She has went through each and one of them very clearly and understandable by giving me some examples that might happen. We first went through my auto insurance in detail of all the coverage and than after we went over my home insurance again with a very clear and detail information and making sure i understand before moving forward and lastly my life insurance. Rita Chen has been a great help and very knowledgeable and very trustworthy to have her handle my insurance policy. I greatly appreciate Rita and Vicky for there help!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Vicky Chen’s Team. "
Pally Zhang
February 12, 2026
"Great Experience working with Vicky Chen's State Farm team. A shoutout to Ina Wong!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chino Hills to know that you had such a wonderful experience with us here on State Farm Agent Vicky Chen’s Team."
周舒阳
January 21, 2026
"Vicky has been a great agent to help my family with cars, home and life insurance for 13 years. She is always responsive and helping us to solve issues quickly and professionally. She has been giving us a lot honest and helpful advices. We have been very happy with her service."
"Thank you so much, 周舒阳, for your kind words and continued trust over the past 13 years! We're delighted to hear that Vicky has been responsive and professional in assisting your family with your insurance needs. Your satisfaction means a lot to us, and we look forward to continuing to provide you with honest and helpful service. If you ever need anything, please don't hesitate to reach out!"
BO SHI
January 16, 2026
"I had a great experience working with this State Farm agent. She was extremely professional, patient, and responsive throughout the entire process. She took the time to carefully explain my coverage options, answered all my questions clearly, and helped me make the right changes without any pressure. Her service was efficient and thoughtful, and I truly felt well taken care of. I highly recommend her to anyone looking for reliable and trustworthy insurance support."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Vicky Chen’s Team. "
Sharon Hsu
January 16, 2026
"During the past 10 years, they have been really helpful with my car insurance. Especially Rita. She’s super patient and professional. She always tries her best to help us find the best solution and explains things very clearly. We are incredibly grateful for all her help!"
"Thank you for taking the time to share your experience with us. It truly means a lot that you’ve trusted us with your car insurance for over 10 years. Rita is an invaluable member of our team, and we’re so glad her patience, professionalism, and clear explanations have made a positive difference for you. We sincerely appreciate your support and look forward to continuing to serve you."
Wei Lu
January 13, 2026
""This is a wonderful company with excellent service. The staff are very warm and attentive. I really like it and have recommended it to my close friends. I especially recommend Ina."
"Thank you so much for the 5-stars, Wei! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Seline Zhao
January 11, 2026
"It’s been a long time since we have purchased a new vehicle, and we do not know the process at all. Rita C. Chen from the State Farm Vicky Chen office did an outstanding job assisting with the insurance process for a new car. She handled everything quickly and efficiently, preventing any potential problems. Her professionalism and dedication really stood out."
"Hi, Seline, Thank you so much for your kind words! We're thrilled to hear that Rita C. Chen provided you with excellent service and made the insurance process smooth and hassle-free. We appreciate your trust and look forward to assisting you with any future needs. Safe driving!"
Lina Huo
January 11, 2026
"Rita C Chen, the insurance agent at my State Farm Vicky Chen office, helped me complete the insurance procedures for my new car as quickly as possible, preventing any potential issues. I am deeply grateful for their professional, dedicated, and responsible attitude!"
"Hi, Lina, Thank you for your kind feedback! We’re glad Rita C. Chen could assist you promptly and professionally with your new car insurance. Your appreciation means a lot to us!"
Hwa Suk Paik
January 9, 2026
"I reviewed my policy for home/auto insurance for 2026. Ina explained all options and was very patience. Ina was great help."
"Thank you so much for the kind review! We’re really happy to hear that Ina could walk you through your home and auto insurance options for 2026 and make the process easy and clear. She truly enjoys helping our clients, and your feedback means a lot to our team. If you ever have questions or need anything in the future, please don’t hesitate to reach out—we’re always here to help!"
M. Allen Coson, Ph.D.
January 7, 2026
"Rita Chen and Vicky Chen are the best when it comes to both home and auto insurance. I enjoy speaking to both of them for any of my concerns, especially their advice as they are season veterans. I trust them to take care of my home and my car, and would not go to anybody else but them. Thank you for making my family safe for so many years!!!"
"Thank you so much, Allen, for your kind words and continued trust. It truly means a lot to us that you feel comfortable reaching out to Rita and Vicky whenever you have questions or concerns. We’re grateful for the opportunity to help protect your home and auto over the years, and even more grateful to be able to support your family’s safety and peace of mind. Thank you again for your trust—we truly appreciate you! Vicky "
Lee
December 11, 2025
"I have my car insurance with state farm through Rita, she always has low rates and attentive customer service. Would definitely recommend. She is easily contacted via phone or email, and they always respond in a timely manner."
"Lee, thank you for the stellar review and for being a member of our State Farm family since 2012! We're thrilled to hear that you've experienced consistent attentive customer service throughout the years. Our team takes pride in being easily accessible via phone or email, and it warms our hearts to know that we've been prompt in our responses. Recommending us means the world, and we're here to continue providing top-notch service whenever you need us on the road ahead! Safe travels! - Vicky "
jialin Zhang
December 6, 2025
"I just finished reviewing my policy for next year with State Farm,. Vicky is incredibly knowledgeable, patient, and thorough—she walked me through every detail, answered all my questions, and made sure I understood all my options."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Johnny Chou
October 9, 2025
"I’d like to sincerely thank insurance agent Rita for helping me apply for my car insurance. Whenever I encountered any problems, she responded promptly and helped me resolve them."
"Hi Johnny, thank you so much for your kind words! We’re delighted to hear that Rita was able to assist you promptly and make your car insurance application smooth and hassle-free. Your satisfaction means a lot to us. We truly appreciate your trust and support! Vicky "
L Yeung
September 27, 2025
"Rita is a very professional and caring agent. She took the time to go over all of our State Farm insurance policies, including home, auto, and life. She truly cares about helping us save money while making sure we have the right protection in case of an accident. We really appreciate her support. Thank you, Rita!"
"Thank you so much for your kind words! We're thrilled to hear that Rita provided you with professional and caring service, taking the time to review all your State Farm policies and ensuring you have the right protection while saving money. We truly appreciate your trust and support. We'll be sure to pass along your thanks to Rita! Vicky Chen "
7426
September 18, 2025
"Vicky Chen and Rita are extremely helpful assisting my home, accident and auto insurance coverage needs. Immediate response with great care and being problem solving are my main reason insuring with State Farm insurance. I have received multiple discounts and referral bonuses due to Rita's assistance and diligent care , it's a comfortable experience and feel safe to have them around."
" Thank you, neighbor, for the fantastic 5-star review. Our local State Farm team appreciates your feedback, and we love hearing from our customers. We’re glad we could help you with your insurance needs and that you were able to work with our fantastic team member, Rita. Our team aims to answer your questions promptly and have quick response times. We want to be there for you when you need us most and help you choose coverage that fits your needs and budget. We look forward to assisting you in the future. Vicky Chen "
Elicia Kuo
September 18, 2025
"Rita has been an excellent insurance agent, always attentive and quick to respond whenever I have questions. She takes the time to explain my options clearly and gives thoughtful advice that helps me make the right decisions. I truly appreciate her professionalism, patience, and the genuine care she shows for her clients. I would highly recommend her to anyone looking for reliable vehicle and life insurance guidance."
"Elicia, we thank you for your trust and recommending Vicky Chen State Farm to others for their Auto, Home/Life Insurance needs! "
Ed Lee
September 13, 2025
"Rita from Vicky's office is absolutely wonderful to work with! She takes the time to really understand my needs and makes the whole insurance process simple and stress-free. I always feel like she’s looking out for me and my family, and that peace of mind is priceless. She’s not only professional and knowledgeable, but also kind, patient, and incredibly responsive whenever I reach out. It truly feels like she cares as much about protecting what’s important to me as I do. I highly recommend Rita to my friends and to anyone who wants someone they can genuinely trust."
"Hi, Ed, Thank you so much for your kind words! Rita at Vicky's office truly goes above and beyond to understand your needs and make the insurance process smooth and stress-free. We're delighted to hear that you feel well cared for and confident knowing she’s looking out for you and your family. Her professionalism, knowledge, and genuine kindness shine through in every interaction. We appreciate your high recommendation and are grateful to have you as a client! From Vicky"
X Duan
September 10, 2025
"This is a wonderful company with excellent service. The staff are very warm and attentive. I really like it and have recommended it to my close friends. I especially recommend Everly — whenever I have any questions, whether by phone or text, she always provides the most thoughtful answers right away. Truly grateful!"
"Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience with our team, especially Everly. Providing attentive and thoughtful service is our top priority, and your feedback means a lot to us. We truly appreciate your trust and referrals. If you ever have any questions or need assistance, don’t hesitate to reach out. Thanks again for choosing us for your motorcycle insurance needs! Vicky "
Gloria Varela
September 4, 2025
"Answered all of our questions. Really nice and very professional."
"Thank you so much, Gloria, for your kind words! We're glad we could answer all your questions and provide a positive experience. Please don't hesitate to reach out if you need any further assistance! Vicky "
Royal C.
September 3, 2025
"I've been with Vicky, Rita, and her team at State Farm for over a decade and couldn't be happier with the service. They're always responsive, knowledgeable, and genuinely cares about theirclients. Whether it's answering questions, adjusting coverage, or handling claims, they make everything smooth and stress-free. Highly recommend them and their team!"
"Hi, Royal , Thank you so much for your wonderful review and for trusting Vicky, Rita, and our team at State Farm for over a decade! We're delighted to hear that our responsiveness, knowledge, and care have made your experience smooth and stress-free. Your recommendation means a lot to us, and we're always here to support you with any of your insurance needs! Vicky "
Laura Navidad
August 30, 2025
"Incredible service! I really like this company and I highly recommend it. Especially thanks to the agent Everly who was very kind and provided all the information I needed.""
"Hi, Laura , Thank you so much for your wonderful review! We're thrilled to hear you had an incredible experience with our company. We'll be sure to pass along your kind words to Everly—she'll be delighted to know she made a positive impact. We truly appreciate your recommendation and look forward to serving you again in the future! have a great long weekend! Vicky "
Connie Lee
August 13, 2025
"I recently contacted State Farm to reassess my homeowners insurance policy, and the experience was excellent. The agent, Ms. Rita, took the time to review my current coverage in detail and helped identify areas where I was either underinsured or paying for things I didn’t really need. Rita was knowledgeable, transparent, and never pushy. I appreciated how clearly everything was explained — it made the process much less stressful. I walked away feeling more confident that my home is properly covered. Highly recommend if you're looking to update or optimize your policy."
"Thank you so much for your kind words, Connie! We're thrilled to hear that Ms. Rita provided you with a thorough and transparent review of your homeowners insurance policy. Our goal is always to make the process as clear and stress-free as possible, so it's wonderful to know you felt confident and well-informed. We truly appreciate your recommendation and look forward to assisting you with any future insurance needs! Vicky Chen "